So I get into the suite, and ofc, my stuff isn’t any where to be seen, so now I need to go back and have them bring it, because clearly doing anything well isn’t in the forte of this hotel by any means. While I waited, another person was there also clearly unhappy with the atrocious service provided. I left the place and came back 4 hrs later and alas, no room. This time, they decided to be even less competent, I came in an hour after check in, and no room, they said they would give me some other room and expressly stated that they will move my things from this other room to the suite I booked when it’s available in an hour or so. Last time I stayed here, they took an hour to just bring my bags from my car and I really regretted letting them do it for me, instead of me bringing it myself, their valet service is extremely slow too. Other 1 hotel places like south beach and Central Park have always been good when I’ve gone, but this one is always a menace. ![]() ![]() ![]() 2 star places are more competent than this hotel. I rarely ever take the time to review a place, but I don’t think I’ve stayed at a worst managed hotel ever.
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